Privacy Policy

1. Introduction

ClearWaterPath ("we," "our," or "us") is dedicated to safeguarding your privacy. This document outlines the manner in which your information is collected, used, disclosed, and protected when you access our website clearwaterpath.rest or when utilizing our yacht charter offerings.

Your use of our services signifies your acceptance of the data handling practices mentioned in this policy. We adhere to privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy legislation in Canada.

2. Information We Collect

2.1 Personal Information

Personal details that you willingly provide to us include:

• Reserving a yacht charter
• Reaching out to us via our website or phone
• Signing up for our newsletter
• Completing forms on our website
• Engaging in surveys or special offers

The specifics we may gather:

• Names and ways of contacting (including email, telephone, postal address)
• Financial data (securely processed through third-party systems)
• Your preferences and specifications for charters
• Contacts for emergencies
• Provided nutritional restrictions or health-related information

2.2 Information Collected Automatically

Information that is collected automatically when you browse our site includes:

• IP addresses and geolocation details
• Details about the browser used
• Statistics on page visits and duration of site visit
• Source websites
• Information about the device being used (type, display resolution, etc.)

2.3 Cookies and Similar Technologies

To improve your experience on our site, we employ cookies and analogous tracking technologies. These are used to:

• Maintain your chosen preferences
• Analyze site performance and traffic
• Deliver content tailored to you
• Enhance our offerings

Your preferences regarding cookies can be managed in your browser or our cookie consent pop-up.

3. How We Utilize Your Data

The purposes for which we use the collected information are as follows:

• Provision of Services: To manage yacht charter services, confirm reservations, and communicate with you regarding your booking
• Assisting Customers: To address your concerns and offer support when needed
• Processing of Payments: To handle payments and administer invoicing
• Security: To guarantee the integrity of our services and prevent deceptive actions
• Promotional Outreach: To deliver marketing materials and pertinent updates, provided you agree
• Site Enhancement: To evaluate user interaction and improve functionality of our website
• Legal Observance: To fulfill legal and regulatory stipulations

4. Sharing and Disclosure of Information

Your personal details will not be sold, traded, or leased out to other parties. However, we may communicate your information under certain conditions:

4.1 With Service Providers

Certain information may be provided to trusted third-party entities that support us with operations such as payment processes; web hosting and upkeep; email campaigns; performance metrics and analytics; and customer service.

4.2 For Legal Purposes

We may disclose your details if mandated by law or in response to legal actions, court mandates, urgent situations, or inquiries into possible unlawful activities or fraud.

4.3 During Business Transactions

In the case of a business restructure, such as a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

5. Data Safety

We incorporate suitable technical and organizational safeguards to shield your personal information from unauthorized admission, changes, disclosure, or destruction. These protections include data encryption, secure servers, controlled access, continuous reviews, and staff training.

Nevertheless, it is to be noted that no data transferal or electronic storage method can be guaranteed to be entirely secure. Absolute security of your data cannot be assured by us.

6. Retention of Data

Your personal data is held only as long as it is necessary for the reasons it was accumulated or as required by legal standards. Common retention periods include:

• Yacht charter records: 7 years (for taxation and legal reasons)
• Communications for marketing: Up until you opt to discontinue such communications or delete your subscription
• Data for website analytics: 26 months
• Customer service interactions: 3 years following the most recent contact

7. Your Rights and Preferences

Your rights encompass accessing, amending, erasing (as permitted by law), portability, opting out of marketing communications, and controlling cookies. To act on these rights, reach out to us using the provided contact details.

8. External Services

8.1 Utilization of Google Analytics

For the analysis of our site, we use Google Analytics. You may exclude yourself using the Google Analytics Opt-out Browser Add-on.

8.2 Connections to Social Media Platforms

Links on our site may direct you to social media networks with their specific privacy policies.

8.3 Payment Processing Facilitators

Our transactions are handled by payment processors that meet PCI DSS standards of compliance.

9. Cross-Border Data Flow

There may be scenarios where your data is transferred and processed in different countries other than Italy. We assure that appropriate safeguards aligning with applicable data protection laws are in place.

10. Privacy of Minors

Individuals under the age of 13 are not the intended recipients of our services, and we do not collect information from such minors knowingly. If it comes to our attention that such data has been gathered, contact us immediately for corrective measures.

11. Updates to the Privacy Guidelines

Adjustments to this Privacy Policy may occur to mirror shifts in our practices or in legal demands. In such an event, we will inform you by updating the policy on our site, reaching out to registered users via email, or displaying a notice on our website. Your continued use after the modifications take effect signals your acceptance of the new terms.

12. Contact Pathways

Should you have any inquiries regarding this Privacy Policy or our practices in handling data, please contact us:

13. Adherence to Google Ads User Consent Directive

We abide by the consent policies for users of Google Ads. Adjustments to your preferences regarding cookies/tracking can be done any time through our cookie settings.